Job Description

Program Director

Vision2Voice, Inc. (V2V) is a dynamic, growing healthcare communications company that partners with pharmaceutical, biotech, and medical device companies to promote the latest medical advances. Founded in 2008 on the Core Values of Honesty, Empathy, Trust, Respect, and Dedication, V2V strives to embody these values by focusing our efforts on what will ultimately improve the lives of patients. As the leader in peer to peer healthcare communications and professional strategies, we believe the way we work with our clients is just as important as the final result. Treating clients with respect forms the foundation of our culture. We hold ourselves to the highest standards of integrity and ethics in all that we do, which led us to be the only healthcare communications company in history to win the Better Business Bureau’s Integrity Award and its prestigious A+ rating. What we deliver to our clients matters, but the way we conduct our work is everything.

V2V is seeking a candidate with experience in promotional medical communications to serve as Program Director on our Client Services team in Chicago, IL. The Program Director is responsible for planning, coordinating, and managing day-to-day tasks associated with the completion and delivery of multiple client projects. Candidate must have at least 5 years’ experience in program/project management specific to medical communications within the pharmaceutical or biotechnology environment.

The Program Director assists account leaders in providing clients with the highest quality medical communications services. This position offers on-the-job professional development with a growing and financially stable company that rewards its employees and provides a supportive, collaborative culture.  Become part of V2V and a part of the industry standard of excellence.

Responsibilities include:

  • Reviews and evaluates all project-related deliverables and processes (e.g., editorial, logistics, art, production) at key stages during development to ensure that objectives are achieved and quality control is maintained.
  • Responsible for maintenance and renewal of ongoing assigned business.
  • Leads cross-functional teams in the on-time, on-budget, and on-strategy delivery of promotional medical education projects and programs, such as slide kits, broadcasts, web & audio conferences, advisory boards, speaker training meetings, videos, etc.
  • Develops project proposals and budgets for assigned clients. Presents proposals as needed.
  • Manages processes and employs financial controls to achieve financial targets. Oversees budget development, implementation/monitoring, and final program reconciliation.
  • Serve as the principal overall account expert for team. Ensures understanding of and compliance with established standards, policies, and procedures among team members.
  • Establish, maintain, and support strong client and KOL relationships through understanding of client’s business and strategy.
  • Responsible with EVP for development of account strategies and plans.
  • Supervises assigned staff and conducts performance planning and appraisals.
  • Some travel required.

Skill Requirements:

  • BA or BS degree or greater
  • 5+ years’ experience of project/account management in a health care marketing or pharmaceutical medical communications agency environment
  • Experience in multiple therapeutic disease categories; diabetes experience a plus
  • Client service experience, including listening, written, and verbal communications skills
  • The ability to identify issues and implement process improvements
  • A working knowledge of budget and proposal development
  • Strong organizational skills, including the ability to prioritize and multitask
  • Proficient in Word, PowerPoint, and Excel, and able to quickly learn database software applications


*Please apply by emailing your resume and cover letter to Lisa Bourke at