Job Description

Program Manager

Vision2Voice, Inc. (V2V) is a dynamic, growing healthcare communications company that partners with pharmaceutical, biotech, and medical device companies to promote the latest medical advances. Founded in 2008 on the Core Values of Honesty, Empathy, Trust, Respect, and Dedication, V2V strives to embody these values by focusing our efforts on what will ultimately improve the lives of patients. As the leader in peer to peer healthcare communications and professional strategies, we believe the way we work with our clients is just as important as the final result. Treating clients with respect forms the foundation of our culture. We hold ourselves to the highest standards of integrity and ethics in all that we do, which led us to be the only healthcare communications company in history to win the Better Business Bureau’s Integrity Award and its prestigious A+ rating. What we deliver to our clients matters, but the way we conduct our work is everything.


V2V is seeking a candidate with experience in promotional medical communications to serve as Program Manager on our Client Services team in Chicago, IL. The Program Manager is responsible for planning, coordinating, and managing day-to-day tasks associated with the completion and delivery of multiple client projects. Candidate must have at least 2 years’ experience in program/project management specific to medical communications within the pharmaceutical or biotechnology environment.


The Program Manager assists account leaders in providing clients with the highest quality medical communications services. This position offers on-the-job professional development with a growing and financially stable company that rewards its employees and provides a supportive, collaborative culture.  Become part of V2V and a part of the industry standard of excellence.


Responsibilities include:   

  • Working with account leaders on all assigned client projects in line with project specifications
  • Implementing work plans and monitoring/managing the day-to-day activities in assigned accounts
  • Interacting and consulting with team members to meet project deadlines
  • Developing budget estimates for assigned projects
  • Modifying schedules, budgets, and project plans as needed
  • Communicating, both in prepared status reports, and verbally, with clients related to project progress and changes in direction
  • Project managing Virtual SpeakerCast® programs including platform setup, registration management, speaker and host training, and day-of virtual program execution
  • Coordinating the logistical components of both onsite and offsite dinner programs including speaker recruitment, invitation development, procuring venue, selecting menus, arranging audiovisual equipment, arranging travel, processing payments, and financial reconciliation of programs
  • Interacting with physicians and other health care professionals to recruit and manage their participation in program components
  • Communicating with vendors to ensure that project components are progressing on schedule, within budget, and at client expectation
  • Fostering a working relationship with assigned clients to position V2V as a continued business partner
  • Developing an understanding of the client’s market, product profile, therapeutic area, competitors, and trends to assist in proposal development


Skill Requirements:

  • BA or BS degree
  • Strengths should include good customer service, attention to detail, and excellent organizational skills
  • At least 2 years’ post-college working experience
  • Proven project management skills
  • Strong verbal and written communication skills
  • Quick study, or existing familiarity with, virtual conference platforms
  • Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
  • Occasional travel required
  • Meeting Planner experience is helpful

*Please apply by emailing your resume and cover letter to Lisa Bourke at